With our website maintenance business growing well we are constantly faced with on-boarding new clients either who don't have anyone maintaining their site or are unhappy with the current maintenance service providers.
As you can imagine switching website maintenance vendors can be painful all around. In most cases the agency losing the business, cooperates as they don't want their reputation spoiled by unnecessary confrontation. And of course if there is no agency in the picture better still.
Here are some of the common issues faced when switching website maintenance vendors and ideas on how to tackle them:
The existing website is a messWhen faced with such situations we have to evaluate if the current design is salvageable and if it is, then we go for a complete recode of the underlying source code keeping elements of the design the same. If the design is too outdated then we strongly recommend a complete redesign exercise.
After the underlying code of the site has been rewritten, the content is salvaged and plugged into our Content Management System and the site is handed to our customer support team.
Usually after such an exercise, the performance of the site improves dramatically as legacy issues are addressed, search engine friendliness is improved and overall loading speed of the site also improves.
The Intellectual Property of the website is scattered or misplaced
One of the first questions we ask when we come in for a maintenance contract is, 'Who has the domain?' It amazes me how businesses are careless with their digital intellectual property such as domains, hosting accounts, control panel details etc.
Usually multiple managers have handled the site and with each change the information gets more scattered and lost. They have no idea who is handling the domains, who is hosting the site, what are the annual charges being applied etc. They do not have access to Google Analytics (if any) or access to the CMS (if any).
It takes days of painstaking work and searching to put together the missing information and take charge of the website.
Migration of CMS systems
One of the biggest challenges we face when migrating a client's website to our maintenance services is that of the CMS.
CMS or content management systems are of two types - custom ones and open sourced ones. Both are made of the same technological components at the core but are maintained, updated and operated very differently. Some commonly used open source CMS include Wordpress, Drupal and Joomla.
Source: https://www.miracleworx.com/switching-website-maintenance-vendors-challenges-solutions.htm
Read more about: Ecommerce Website Design Gurgaon
As you can imagine switching website maintenance vendors can be painful all around. In most cases the agency losing the business, cooperates as they don't want their reputation spoiled by unnecessary confrontation. And of course if there is no agency in the picture better still.
Here are some of the common issues faced when switching website maintenance vendors and ideas on how to tackle them:
The existing website is a messWhen faced with such situations we have to evaluate if the current design is salvageable and if it is, then we go for a complete recode of the underlying source code keeping elements of the design the same. If the design is too outdated then we strongly recommend a complete redesign exercise.
After the underlying code of the site has been rewritten, the content is salvaged and plugged into our Content Management System and the site is handed to our customer support team.
Usually after such an exercise, the performance of the site improves dramatically as legacy issues are addressed, search engine friendliness is improved and overall loading speed of the site also improves.
The Intellectual Property of the website is scattered or misplaced
One of the first questions we ask when we come in for a maintenance contract is, 'Who has the domain?' It amazes me how businesses are careless with their digital intellectual property such as domains, hosting accounts, control panel details etc.
Usually multiple managers have handled the site and with each change the information gets more scattered and lost. They have no idea who is handling the domains, who is hosting the site, what are the annual charges being applied etc. They do not have access to Google Analytics (if any) or access to the CMS (if any).
It takes days of painstaking work and searching to put together the missing information and take charge of the website.
Migration of CMS systems
One of the biggest challenges we face when migrating a client's website to our maintenance services is that of the CMS.
CMS or content management systems are of two types - custom ones and open sourced ones. Both are made of the same technological components at the core but are maintained, updated and operated very differently. Some commonly used open source CMS include Wordpress, Drupal and Joomla.
Source: https://www.miracleworx.com/switching-website-maintenance-vendors-challenges-solutions.htm
Read more about: Ecommerce Website Design Gurgaon
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