Friday, 16 February 2018

Best Practices for A Web Design Company In India

Whenever I discuss standards and best practices for web design companies in India I am greeted with the same refrain - web design companies are innovative and follow their own paths. The implication is that by applying standards somehow we will loose our creative edge.

But are standards needed? A well known member of the online community in India recently told me he is considering giving the redesign work of his website outside India. He has completely lost faith in the web design community in India. And can you blame him? Today being a web designer in India is not considered respectable at all. Countless cases of bad service, non delivery and outright cheating by web designers in India fueled this bad reputation.

My father has a favorite saying in Gujarati which I shall translate into English - 'One person's mistakes/sins can hinder/obstruct a hundred'. Due to unscrupulous dealings of a few, all web designers are painted with the same brush. There are web designers in India who are doing superb work and are trying tirelessly to build reputations and create a body of great work. To make sure these efforts are not going in vain we need to create a set of standards and best practices which can be followed without harming innovation or creativity.

will actually boost it.

Deliver your services strictly within the timelines you promised
Web designers should build a safety margin into the timeline they quote to the client and then move heaven and earth to deliver within this

The no.1 complaint about web designers in India today is delay in delivery. We have heard horror stories of how even simple projects have been delayed and a 15 day job takes 2-3 months or more. This is simply unacceptable.

In our experience many times the delays happen at the clients end. This can be mitigated by outlining the client deliverables at the outset and clearly communicating to the client that he/she too has the responsibility to deliver from their end. We have dropped clients who have failed to cooperate and provide material on time. Integrity should be from both sides.

Under-Promise and Over-Deliver - Don't promise clients the moon.
Due to the very competitive nature of our business web designers tend to promise anything and everything to the clients to get the job. Needless to say that the expectations are so high that the fall is inevitable. It is better to under promise the client and delight him by over delivering on it. Set realistic expectations from the outset.

I must admit in the early days I used to do the same with great enthusiasm but over the years I have learnt to curb this tendency, bite my tongue, and give the clients a very realistic and feasible picture. This also builds reputation as you deliver over and over.

Source: https://www.miracleworx.com/web-design-best-practices-india.htm

Read more about: Ecommerce Website Designing Company in Delhi

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